AI-Powered Operations

Ask your
helpdesk
anything.

The AI operations assistant that speaks your language. Query tickets, assess risk, and manage your entire stack - all through conversation.

LayerOps
Ask about your operations...
What's New

Smarter responses from massive datasets

A lightweight AI sub-agent automatically distills large API responses down to the fields that matter for your question. Raw payloads with 30+ fields per record are compressed to just the essentials - instantly, invisibly, on every query.

~33% smaller payloadsSub-second processingZero configuration
0/7
Continuous monitoring
<0s
Average response
0%
Ticket coverage
Zero
Queries you can't ask

Capabilities

Everything your helpdesk
should already tell you.

Natural Language Queries

Ask questions in plain English. Get structured data, tables, and actionable insights - no query language needed.

Encrypted Credential Vault

AES-256-GCM encryption with per-workspace keys managed by hardware-backed KMS. Your API credentials never exist in plaintext.

Smart Ticket Triage

Instantly find overdue, unassigned, and aging tickets. Prioritized by impact, not just age.

Any Integration, One Interface

Connect your PSA, RMM, documentation tools, and custom APIs. One chat interface to query and act across all your systems.

Role-Based Access Control

Four granular roles with per-integration permissions. The AI enforces RBAC on every action - read-only users can never trigger writes.

Real-Time Alerts

Webhook-driven notifications for SLA breaches, overdue tickets, and priority escalations.

Integrations

Connect everything.
Query anything.

13 native integrations for PSA, RMM, security, documentation, networking, and BDR - ready in minutes.

Running something not on the list? Drop in an OpenAPI spec and LayerOps generates the tools automatically. No custom code required.

Explore all integrations
CWConnectWisePSA
NJNinjaOneRMM
HTHuntressSecurity
HAHalo PSAPSA
ATAutotaskPSA
AVAuvikNetwork
DFDNSFilterSecurity
DADatto RMMRMM
SYSyncroPSA + RMM
AXAxcientBDR
IGIT GlueDocumentation
HUHuduDocumentation
+Your API

Security

Built to protect
your clients' data.

See our full security architecture

3-Layer Encryption

Managed KMS root keys, per-org key wrapping, AES-256-GCM per credential. Three layers between your secrets and the outside world.

Approval Workflows

Every write action requires explicit approval. RBAC re-validated at execution time. Mass operations blocked by guardrails.

Zero-Trust Isolation

Workspace-scoped data. Credentials auto-redacted from chat. Server-side action storage. Nothing leaks between tenants.

How it works

Three steps to clarity.

01

Ask

Type your question in natural language. "Show me at-risk clients" or "What tickets need attention today?"

02

Analyze

AI queries your systems, processes hundreds of records, and scores risk across all clients - in seconds.

03

Act

Get structured answers with data tables. Approve write actions. Set up alerts. Build standing rules.

Ready to ask your
first question?

Connect your tools securely, configure your workspace, and start getting answers - with enterprise-grade encryption protecting every credential.

Get Started